Privacy Policy

Information We Collect

Our public website collects information about:

• Website visits and activity.
• Clicks that take visitors to our customer portal.
• Car wash membership purchases tracked in connection with website activity.

We do not ask visitors to submit names, email addresses, payment details, or other personal information directly through the public website. Information entered in the customer portal is separate from information collected on the public website.

When optional analytics cookies are accepted, Google Analytics may process browser and device information, identifiers, and information about your interactions with the website. The Meta (Facebook) Pixel may receive page-view and related website activity used for advertising measurement. These services may also receive information such as your IP address as part of normal internet communications.

Our website may also record conversion or event information showing that a visitor reached the customer portal or completed a membership purchase. The exact transaction information available to us depends on the customer portal and analytics configuration.

How We Use Information

We use website activity and purchase tracking information to understand how visitors use our website, measure how often visits lead to customer portal visits and membership purchases, evaluate advertising performance, and improve our website.

Cookies and Analytics

With your permission, our website uses Google Analytics and the Meta (Facebook) Pixel. These services may use cookies and similar technologies to distinguish visitors and sessions, measure website activity, and evaluate advertising performance.

Google Analytics may use cookies such as _ga and _ga_*. Meta may use cookies such as _fbp and, when applicable, _fbc.

Optional analytics and advertising trackers are loaded only after you select “Accept cookies.” You can decline optional cookies and still browse the public website.

If cookies are used, you can manage or disable them through your browser settings. Blocking cookies may affect some website or portal features.

For more information about the cookies used on this site and how to change your choice, see our Cookie Policy.

Customer Portal and Membership Purchases

The Alvin Express Carwash customer portal is hosted separately by NXTWash. When you leave our public website and open the customer portal, information you provide there—including account, contact, membership, and payment information—is handled through that separate service.

Our public website may track that a visitor clicked through to the customer portal and may receive or record conversion information associated with a membership purchase. Our cookie preference controls the optional trackers on alvinexpresscw.com; it does not control cookies, data collection, or privacy practices on the NXTWash customer portal.

Third-Party Services and Links

Our website may link to or load services operated by other companies, including Google, Meta, Google Maps, and NXTWash. Those companies may process information according to their own privacy policies and terms. We encourage you to review their notices when using those services.

Your Choices

You can accept or decline optional analytics and advertising cookies through our cookie banner. You can also reopen Cookie Settings from this page or the site footer.

You may also clear or block cookies and other browser storage through your browser settings. Clearing browser storage may cause the website to ask for your cookie choice again.

Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, or data practices change. When we make changes, we will update the effective date shown at the top of this page.

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